Shipping
We ship all orders through our logistic partner DHL Express.
Delivery Times:
- Express: 1-3 business days (varies by region)
- Economy: 2-5 business days (varies by region)
Returns & Refunds
Return Window: 14 days from delivery date
For complete details, please see our full Return and Refund Policy.
Taxes & Duties
All countries within the European Union are shipped on DDP (Delivery Duty Paid) basis, meaning that taxes and duties are included in the final price.
Non-EU customers are to take care of any duty and tax fees. Customers will correspond this amount to DHL Express, according to the process recommended by DHL Express.
How should I care for these Bottega Veneta leather flats?
Since these shoes are made from 100% leather, wipe clean with a damp cloth and condition regularly with quality leather conditioner. Avoid direct sunlight and store with shoe trees to maintain shape.
Do these Bottega Veneta flats run true to size?
These shoes typically run true to size. We recommend checking our size guide or contacting customer service for personalized sizing advice based on your foot measurements.
What occasions are these lace-up flats suitable for?
These versatile flats work perfectly for business meetings, smart-casual events, and elevated everyday wear. The refined design transitions seamlessly from office to evening occasions.
What makes the woven heel detail special?
The woven heel detail showcases Bottega Veneta's signature Intrecciato craftsmanship, adding subtle texture and the house's distinctive aesthetic to these classic lace-up shoes.
