Shipping
We ship all orders through our logistic partner DHL Express.
Delivery Times:
- Express: 1-3 business days (varies by region)
- Economy: 2-5 business days (varies by region)
Returns & Refunds
Return Window: 14 days from delivery date
For complete details, please see our full Return and Refund Policy.
Taxes & Duties
All countries within the European Union are shipped on DDP (Delivery Duty Paid) basis, meaning that taxes and duties are included in the final price.
Non-EU customers are to take care of any duty and tax fees. Customers will correspond this amount to DHL Express, according to the process recommended by DHL Express.
How should I care for these Ganni flats?
Since these flats are made from recycled leather and cotton, wipe the leather portions with a damp cloth and avoid soaking. Allow to air dry naturally and store in a dust bag to maintain the flocked denim print.
Do these Ganni flats run true to size?
Yes, these flats fit true to size according to standard sizing. The model is 1.78m (5.8ft) and wears a size EU39. Order your usual size for the best fit.
What occasions are these leopard print flats suitable for?
These versatile flats work for both casual and dressy occasions. Perfect for brunch dates, creative workplaces, gallery openings, or weekend city exploring.
Are these flats comfortable for walking?
Yes, the flat sole design and elasticated back strap provide comfort and security for extended wear. The recycled leather construction molds to your foot over time.