Shipping
We ship all orders through our logistic partner DHL Express.
Delivery Times:
- Express: 1-3 business days (varies by region)
- Economy: 2-5 business days (varies by region)
Returns & Refunds
Return Window: 14 days from delivery date
For complete details, please see our full Return and Refund Policy.
Taxes & Duties
All countries within the European Union are shipped on DDP (Delivery Duty Paid) basis, meaning that taxes and duties are included in the final price.
Non-EU customers are to take care of any duty and tax fees. Customers will correspond this amount to DHL Express, according to the process recommended by DHL Express.
How should I care for these Ganni boots?
Clean with a damp cloth and condition the recycled leather regularly. Avoid soaking and store in a cool, dry place away from direct sunlight to maintain the material integrity.
Do these boots fit true to size?
Yes, these Ganni boots fit true to size. We recommend ordering your usual shoe size for the best fit.
What makes these western chelsea boots special?
These boots combine classic western styling with sustainable materials, featuring 45% recycled leather construction and distinctive embroidered details that set them apart from traditional chelsea boots.
Can I wear these boots with dresses?
Absolutely! The low-cut ankle design and pointed toe make these boots perfect for pairing with midi dresses, mini skirts, or flowing maxi dresses for a modern western-inspired look.
