Shipping
We ship all orders through our logistic partner DHL Express.
Delivery Times:
- Express: 1-3 business days (varies by region)
- Economy: 2-5 business days (varies by region)
Returns & Refunds
Return Window: 14 days from delivery date
For complete details, please see our full Return and Refund Policy.
Taxes & Duties
All countries within the European Union are shipped on DDP (Delivery Duty Paid) basis, meaning that taxes and duties are included in the final price.
Non-EU customers are to take care of any duty and tax fees. Customers will correspond this amount to DHL Express, according to the process recommended by DHL Express.
What materials make up the Moncler Ravenlock Jacket?
The exterior, lining, and hood lining are all made from 100% polyamide nylon, with a padding blend of 90% down and 10% feather for insulation.
How should I care for this jacket?
Because the exterior and lining are 100% polyamide nylon, we recommend following the care label closely and avoiding high heat to preserve the glossy finish and down fill.
Does the Ravenlock Jacket fit true to size?
Yes, this jacket fits true to size. The model shown is 1.88m (6.2ft) tall and wears a size 2, so we recommend ordering your usual size.
Is this jacket part of the current Moncler Jackets collection?
Yes, the Ravenlock is a FW26 arrival and reflects Moncler's latest take on quilted down jackets.
What makes this jacket suitable for cold weather?
The down and feather padding combined with a full hood and front zipper closure make it well suited to winter conditions.