Shipping
We ship all orders through our logistic partner DHL Express.
Delivery Times:
- Express: 1-3 business days (varies by region)
- Economy: 2-5 business days (varies by region)
Returns & Refunds
Return Window: 14 days from delivery date
For complete details, please see our full Return and Refund Policy.
Taxes & Duties
All countries within the European Union are shipped on DDP (Delivery Duty Paid) basis, meaning that taxes and duties are included in the final price.
Non-EU customers are to take care of any duty and tax fees. Customers will correspond this amount to DHL Express, according to the process recommended by DHL Express.
What materials are used in the Maison Margiela Mocassin?
The upper and sole are crafted from 100% calf leather, while the lining and interior are made from 100% goat leather.
How should I care for these Maison Margiela Flats?
Clean the calf leather upper with a soft, dry cloth and store away from direct sunlight to preserve the glossy finish.
Do these flats run true to size?
Yes, the Mocassin fits true to size, so we recommend ordering your usual size.
What makes the split-toe design distinctive?
The split toe is a signature Maison Margiela detail that reshapes the traditional penny loafer into a more architectural silhouette.