Shipping
We ship all orders through our logistic partner DHL Express.
Delivery Times:
- Express: 1-3 business days (varies by region)
- Economy: 2-5 business days (varies by region)
Returns & Refunds
Return Window: 14 days from delivery date
For complete details, please see our full Return and Refund Policy.
Taxes & Duties
All countries within the European Union are shipped on DDP (Delivery Duty Paid) basis, meaning that taxes and duties are included in the final price.
Non-EU customers are to take care of any duty and tax fees. Customers will correspond this amount to DHL Express, according to the process recommended by DHL Express.
How should I care for my Jacques Marie Mage 262 acetate frames?
Clean your acetate frames with a soft microfiber cloth and lukewarm water. Avoid harsh chemicals or abrasive materials. Store in the provided case when not wearing to prevent scratches and maintain the frame shape.
Do the Melchior frames fit true to size?
Yes, the item fits as expected according to standard sizing. Order your usual size for the best fit and comfort.
What makes Jacques Marie Mage 262 eyewear special?
Jacques Marie Mage 262 combines premium acetate materials with distinctive design elements like tortoiseshell detailing and silver accents. Each frame represents meticulous craftsmanship and contemporary luxury eyewear innovation.
Are these frames suitable for prescription lenses?
Yes, the Melchior frames can accommodate prescription lenses. Consult with your optician to ensure proper lens fitting and optimal vision correction.
