Shipping
We ship all orders through our logistic partner DHL Express.
Delivery Times:
- Express: 1-3 business days (varies by region)
- Economy: 2-5 business days (varies by region)
Returns & Refunds
Return Window: 14 days from delivery date
For complete details, please see our full Return and Refund Policy.
Taxes & Duties
All countries within the European Union are shipped on DDP (Delivery Duty Paid) basis, meaning that taxes and duties are included in the final price.
Non-EU customers are to take care of any duty and tax fees. Customers will correspond this amount to DHL Express, according to the process recommended by DHL Express.
How should I care for my ARC'TERYX crossbody bag?
Since this bag is made from 100% polyester shell and lining, machine wash cold on gentle cycle and air dry. Avoid bleach and fabric softeners to maintain the material's performance properties.
What size should I order for the Mantis Waistpack?
This item comes in one size (OS) and fits as expected according to standard sizing. The model shown is 1.89m (6.2ft) and wears size OS. Order your usual size for the best fit.
Is this crossbody bag suitable for outdoor activities?
Yes, the Mantis Waistpack is designed for both urban and outdoor use. The durable polyester construction and weather-resistant design make it perfect for hiking, cycling, or daily adventures.
What can I fit in the ARC'TERYX Mantis Waistpack?
The bag features multiple zip compartments that can accommodate essentials like your phone, wallet, keys, and small outdoor gear. The front zip pocket provides quick access to frequently used items.