Shipping
We ship all orders through our logistic partner DHL Express.
Delivery Times:
- Express: 1-3 business days (varies by region)
- Economy: 2-5 business days (varies by region)
Returns & Refunds
Return Window: 14 days from delivery date
For complete details, please see our full Return and Refund Policy.
Taxes & Duties
All countries within the European Union are shipped on DDP (Delivery Duty Paid) basis, meaning that taxes and duties are included in the final price.
Non-EU customers are to take care of any duty and tax fees. Customers will correspond this amount to DHL Express, according to the process recommended by DHL Express.
How should I care for my Werkstatt München sterling silver necklace?
Clean your sterling silver necklace with a soft polishing cloth to maintain its shine. Store in a dry place, preferably in anti-tarnish pouches. Avoid exposure to perfumes, lotions, and harsh chemicals to prevent tarnishing.
What is the chain length and pendant size?
Please check the product specifications or contact our customer service for exact measurements. The mini windrose pendant is designed to be delicate and proportional to the chain.
Are Werkstatt München necklaces suitable for everyday wear?
Yes, this sterling silver necklace is durable enough for daily wear. The quality construction and timeless design make it perfect for both casual and formal occasions.
Can this necklace be layered with other jewelry?
Absolutely. The classic cuban chain design and mini pendant make it ideal for layering with other necklaces of varying lengths for a contemporary stacked look.
