Shipping
We ship all orders through our logistic partner DHL Express.
Delivery Times:
- Express: 1-3 business days (varies by region)
- Economy: 2-5 business days (varies by region)
Returns & Refunds
Return Window: 14 days from delivery date
For complete details, please see our full Return and Refund Policy.
Taxes & Duties
All countries within the European Union are shipped on DDP (Delivery Duty Paid) basis, meaning that taxes and duties are included in the final price.
Non-EU customers are to take care of any duty and tax fees. Customers will correspond this amount to DHL Express, according to the process recommended by DHL Express.
How should I care for these New Balance low top sneakers?
For the suede and mesh upper, gently brush with a suede brush to maintain texture. Use a damp cloth for mesh areas and avoid soaking. Allow to air dry naturally and store in a cool, dry place.
Do these New Balance sneakers fit true to size?
Yes, this item fits as expected according to standard sizing. Order your usual size for the best fit.
What makes the M2002 DV1 special?
The M2002 DV1 combines New Balance's classic running heritage with modern comfort technology. The suede overlays and mesh panels create a premium feel while maintaining breathability.
Can I wear these sneakers for athletic activities?
While designed with athletic heritage, these are lifestyle sneakers best suited for casual wear and everyday activities rather than intense sports.
