Shipping
We ship all orders through our logistic partner DHL Express.
Delivery Times:
- Express: 1-3 business days (varies by region)
- Economy: 2-5 business days (varies by region)
Returns & Refunds
Return Window: 14 days from delivery date
For complete details, please see our full Return and Refund Policy.
Taxes & Duties
All countries within the European Union are shipped on DDP (Delivery Duty Paid) basis, meaning that taxes and duties are included in the final price.
Non-EU customers are to take care of any duty and tax fees. Customers will correspond this amount to DHL Express, according to the process recommended by DHL Express.
How should I care for my Jacquemus Le Porte Telephone Bisou bag?
Since this bag is made from 100% calf leather with cotton lining, wipe the exterior gently with a damp cloth and condition the leather regularly. Avoid direct sunlight and store in the dust bag when not in use to maintain the glossy finish.
Does the Jacquemus crossbody bag fit true to size?
Yes, this item fits as expected according to standard sizing. Order your usual size for the perfect fit. The adjustable strap ensures comfortable wear across different body types.
What can I fit inside the Le Porte Telephone Bisou?
This compact crossbody is designed for essentials like your phone, cards, keys, and small items. The front pocket provides easy access to frequently used items while maintaining the bag's sleek silhouette.
Is this bag suitable for evening occasions?
Absolutely. The glossy leather finish and minimalist design make it perfect for transitioning from day to evening wear. Its compact size and elegant aesthetic complement both casual and formal outfits.
