Shipping
We ship all orders through our logistic partner DHL Express.
Delivery Times:
- Express: 1-3 business days (varies by region)
- Economy: 2-5 business days (varies by region)
Returns & Refunds
Return Window: 14 days from delivery date
For complete details, please see our full Return and Refund Policy.
Taxes & Duties
All countries within the European Union are shipped on DDP (Delivery Duty Paid) basis, meaning that taxes and duties are included in the final price.
Non-EU customers are to take care of any duty and tax fees. Customers will correspond this amount to DHL Express, according to the process recommended by DHL Express.
How should I care for these Balenciaga low top sneakers?
Clean the cowskin upper with a damp cloth and mild soap. Allow to air dry naturally. For the rubber sole, use a soft brush with warm soapy water. Avoid direct sunlight and store in a cool, dry place.
Do these sneakers run true to size?
These Balenciaga sneakers typically run true to size. We recommend checking our size chart for the most accurate fit. If you're between sizes, consider sizing up for a more comfortable fit.
What makes these Balenciaga sneakers special?
The Hamptoms feature unique graphic printed laces, premium cowskin construction, and Balenciaga's signature text branding. The beige and red colorway offers versatile styling options for luxury streetwear looks.
Can I wear these sneakers for athletic activities?
While these sneakers have an athletic-inspired design, they're crafted for fashion and casual wear rather than sports performance. The foam insole provides comfort for daily activities and walking.
