Shipping
We ship all orders through our logistic partner DHL Express.
Delivery Times:
- Express: 1-3 business days (varies by region)
- Economy: 2-5 business days (varies by region)
Returns & Refunds
Return Window: 14 days from delivery date
For complete details, please see our full Return and Refund Policy.
Taxes & Duties
All countries within the European Union are shipped on DDP (Delivery Duty Paid) basis, meaning that taxes and duties are included in the final price.
Non-EU customers are to take care of any duty and tax fees. Customers will correspond this amount to DHL Express, according to the process recommended by DHL Express.
How should I care for my Ganni Bou Bag Small Grained?
Since this bag is made from recycled polyester and polyurethane materials, gently wipe the surface with a damp cloth to clean. Avoid harsh chemicals or soaking. Store in the dust bag provided to maintain the pebbled texture and shape.
Does the Ganni Bou Bag Small Grained fit true to size?
Yes, this item fits as expected according to standard sizing. Order your usual size. The compact design offers spacious interior storage while maintaining an elegant silhouette.
What occasions is the Ganni Bou Bag suitable for?
This versatile clutch works beautifully for both casual daytime outings and formal evening events. The twisted handle design and premium finish make it perfect for dinner dates, gallery openings, or sophisticated brunches.
Can the Ganni bag be worn multiple ways?
Absolutely. The adjustable leather strap allows for crossbody wear, while the twisted handle enables elegant hand-carry styling. This dual functionality makes it ideal for transitioning between different occasions throughout your day.
