Shipping
We ship all orders through our logistic partner DHL Express.
Delivery Times:
- Express: 1-3 business days (varies by region)
- Economy: 2-5 business days (varies by region)
Returns & Refunds
Return Window: 14 days from delivery date
For complete details, please see our full Return and Refund Policy.
Taxes & Duties
All countries within the European Union are shipped on DDP (Delivery Duty Paid) basis, meaning that taxes and duties are included in the final price.
Non-EU customers are to take care of any duty and tax fees. Customers will correspond this amount to DHL Express, according to the process recommended by DHL Express.
How should I care for these Balenciaga faux fur boots?
Since these boots are made from synthetic faux fur, gently brush the fur with a soft-bristled brush to maintain texture. Spot clean with a damp cloth when needed and avoid direct heat or sunlight during drying.
Do these Balenciaga boots run true to size?
Yes, these boots fit as expected according to standard sizing. We recommend ordering your usual size for the best fit.
Are these boots suitable for everyday wear?
Absolutely! The flat sole design and slip-on style make them comfortable for daily wear while the luxurious faux fur adds a statement element to any outfit.
What occasions are these rhinestone-embellished boots appropriate for?
These versatile boots work for both casual and semi-formal occasions. They're perfect for brunch, shopping, creative workplaces, or evening events where you want to make a fashion statement.
