Shipping
We ship all orders through our logistic partner DHL Express.
Delivery Times:
- Express: 1-3 business days (varies by region)
- Economy: 2-5 business days (varies by region)
Returns & Refunds
Return Window: 14 days from delivery date
For complete details, please see our full Return and Refund Policy.
Taxes & Duties
All countries within the European Union are shipped on DDP (Delivery Duty Paid) basis, meaning that taxes and duties are included in the final price.
Non-EU customers are to take care of any duty and tax fees. Customers will correspond this amount to DHL Express, according to the process recommended by DHL Express.
How should I care for my ON Running Cloudtilt 1 sneakers?
Clean the recycled polyester mesh upper with a damp cloth and mild soap. Allow to air dry naturally. The rubber outsole can be scrubbed gently with a soft brush. Avoid machine washing to preserve the Helion superfoam technology.
Do the Cloudtilt 1 sneakers fit true to size?
Yes, the Cloudtilt 1 fits true to size according to standard sizing. The model shown is 1.79m (5.9ft) and wears size EU38.5. We recommend ordering your usual size for the best fit.
What makes the ON Running Cloudtilt 1 special?
The Cloudtilt 1 features ON Running's signature Helion superfoam technology for exceptional energy return. The upper is made from 100% recycled polyester mesh, making it both performance-focused and environmentally conscious.
Are these sneakers suitable for running?
While designed with ON Running's performance technology, the Cloudtilt 1 is optimized for lifestyle wear and light training. The Helion superfoam provides excellent cushioning for daily activities and casual workouts.
