Shipping
We ship all orders through our logistic partner DHL Express.
Delivery Times:
- Express: 1-3 business days (varies by region)
- Economy: 2-5 business days (varies by region)
Returns & Refunds
Return Window: 14 days from delivery date
For complete details, please see our full Return and Refund Policy.
Taxes & Duties
All countries within the European Union are shipped on DDP (Delivery Duty Paid) basis, meaning that taxes and duties are included in the final price.
Non-EU customers are to take care of any duty and tax fees. Customers will correspond this amount to DHL Express, according to the process recommended by DHL Express.
How should I care for my ON Running Cloudtilt 1 sneakers?
Clean the recycled polyester mesh upper with a damp cloth and mild soap. The rubber outsole can be scrubbed gently with a soft brush. Allow to air dry completely away from direct heat. The Helion™ superfoam midsole maintains its properties with regular cleaning.
Do the ON Running Cloudtilt 1 sneakers fit true to size?
Yes, these sneakers fit true to size according to standard sizing. The model shown is 1.79m (5.9ft) and wears a size EU38.5. We recommend ordering your usual size for the best fit.
What makes the Cloudtilt 1 different from other ON Running models?
The Cloudtilt 1 features a unique blend of Helion™ superfoam technology with sustainable recycled materials. The engineered cushioning system provides enhanced comfort while the sleek design offers versatile styling options for both athletic and casual wear.
Are these sneakers suitable for running and everyday wear?
Absolutely. The Helion™ superfoam midsole and CloudTec® technology provide excellent support for light running and training. The versatile black design and premium materials make them equally perfect for everyday styling and urban adventures.
