Shipping
We ship all orders through our logistic partner DHL Express.
Delivery Times:
- Express: 1-3 business days (varies by region)
- Economy: 2-5 business days (varies by region)
Returns & Refunds
Return Window: 14 days from delivery date
For complete details, please see our full Return and Refund Policy.
Taxes & Duties
All countries within the European Union are shipped on DDP (Delivery Duty Paid) basis, meaning that taxes and duties are included in the final price.
Non-EU customers are to take care of any duty and tax fees. Customers will correspond this amount to DHL Express, according to the process recommended by DHL Express.
How should I care for my Werkstatt MüNchen sterling silver necklace?
Clean your sterling silver necklace with a soft polishing cloth to maintain its shine. Store in a dry place away from moisture and chemicals. For deeper cleaning, use a silver cleaning solution specifically designed for sterling silver jewelry.
What size should I order for the Chain Mini Lock necklace?
The item fits as expected according to standard sizing. Order your usual size. The necklace features a true to size fit for comfortable everyday wear.
Can I layer this Werkstatt MüNchen necklace with other jewelry?
Yes, the Chain Mini Lock is perfect for layering. Its minimalist design complements other delicate chains and pendants beautifully for a personalized jewelry stack.
Is this necklace suitable for both men and women?
Absolutely. The Chain Mini Lock features a unisex design that appeals to all genders. Its minimalist aesthetic and quality craftsmanship make it a versatile jewelry piece.
