Shipping
We ship all orders through our logistic partner DHL Express.
Delivery Times:
- Express: 1-3 business days (varies by region)
- Economy: 2-5 business days (varies by region)
Returns & Refunds
Return Window: 14 days from delivery date
For complete details, please see our full Return and Refund Policy.
Taxes & Duties
All countries within the European Union are shipped on DDP (Delivery Duty Paid) basis, meaning that taxes and duties are included in the final price.
Non-EU customers are to take care of any duty and tax fees. Customers will correspond this amount to DHL Express, according to the process recommended by DHL Express.
How should I care for my sterling silver Chain Mini Cross necklace?
Clean your sterling silver necklace with a soft polishing cloth to maintain its shine. Store in a dry place away from moisture and avoid contact with perfumes or lotions. For deeper cleaning, use a silver cleaning solution specifically designed for sterling silver jewelry.
What is the sizing and fit for this Werkstatt MüNchen necklace?
This item fits as expected according to standard sizing. Order your usual size. The necklace features a true to size fit that works well for most neck sizes and layering preferences.
Can I layer this mini cross necklace with other jewelry?
Yes, the delicate size makes it perfect for layering with longer chains or other pendant necklaces. The minimalist design complements both casual and formal styling approaches.
What makes Werkstatt MüNchen jewelry special?
Werkstatt MüNchen represents exceptional German craftsmanship with handcrafted sterling silver pieces. Each item combines traditional techniques with contemporary design for timeless luxury jewelry.