Shipping
We ship all orders through our logistic partner DHL Express.
Delivery Times:
- Express: 1-3 business days (varies by region)
- Economy: 2-5 business days (varies by region)
Returns & Refunds
Return Window: 14 days from delivery date
For complete details, please see our full Return and Refund Policy.
Taxes & Duties
All countries within the European Union are shipped on DDP (Delivery Duty Paid) basis, meaning that taxes and duties are included in the final price.
Non-EU customers are to take care of any duty and tax fees. Customers will correspond this amount to DHL Express, according to the process recommended by DHL Express.
What materials are used in the Maison Margiela Flats?
The upper is made from 100% ovine leather, with a 100% calf leather lining and sole, and a goat leather contrast detail.
How should I care for these leather flats?
Clean with a soft, dry cloth and store away from direct sunlight to preserve the grained leather finish. Avoid water exposure to protect the calf leather lining.
Do the Maison Margiela Flats fit true to size?
Yes, this style fits as expected according to standard sizing, so we recommend ordering your usual size.
What makes the split-toe design distinctive?
The split-toe construction is a signature Maison Margiela detail, giving the ballet shoe a sculptural, directional silhouette.