Shipping
We ship all orders through our logistic partner DHL Express.
Delivery Times:
- Express: 1-3 business days (varies by region)
- Economy: 2-5 business days (varies by region)
Returns & Refunds
Return Window: 14 days from delivery date
For complete details, please see our full Return and Refund Policy.
Taxes & Duties
All countries within the European Union are shipped on DDP (Delivery Duty Paid) basis, meaning that taxes and duties are included in the final price.
Non-EU customers are to take care of any duty and tax fees. Customers will correspond this amount to DHL Express, according to the process recommended by DHL Express.
How should I care for these Loewe sneakers?
For the nylon components, gently wipe with a damp cloth and mild soap. For the calf leather areas, use a leather cleaner and conditioner regularly. Avoid direct sunlight and allow to air dry completely between wears.
Do these Loewe Low Top Sneakers fit true to size?
Yes, the Ballet Runner 2.0 fits as expected according to standard sizing. Order your usual size for the best fit.
What occasions are these luxury sneakers suitable for?
These versatile sneakers work perfectly for casual outings, weekend activities, travel, and elevated athleisure looks. They bridge the gap between sporty and sophisticated.
Are these sneakers comfortable for all-day wear?
Yes, the Ballet Runner 2.0 features cushioned construction and premium materials designed for comfort during extended wear while maintaining luxury aesthetics.