Shipping
We ship all orders through our logistic partner DHL Express.
Delivery Times:
- Express: 1-3 business days (varies by region)
- Economy: 2-5 business days (varies by region)
Returns & Refunds
Return Window: 14 days from delivery date
For complete details, please see our full Return and Refund Policy.
Taxes & Duties
All countries within the European Union are shipped on DDP (Delivery Duty Paid) basis, meaning that taxes and duties are included in the final price.
Non-EU customers are to take care of any duty and tax fees. Customers will correspond this amount to DHL Express, according to the process recommended by DHL Express.
How should I care for these Loewe sneakers?
For the nylon components, gently wipe with a damp cloth and mild soap. The calf leather sections should be cleaned with a leather cleaner and conditioned regularly. Avoid soaking and allow to air dry naturally away from direct heat.
Do these Loewe Low Top Sneakers run true to size?
Yes, this item fits as expected according to standard sizing. Order your usual size for the best fit.
What occasions are these sneakers suitable for?
These luxury sneakers are perfect for casual outings, weekend activities, travel, and smart-casual events. The sophisticated design makes them versatile enough for both day and evening wear.
Are these sneakers comfortable for walking?
Absolutely. The Ballet Runner 2.0 features a comfortable rubber outsole and quality construction that provides support for extended wear throughout the day.
