Shipping
We ship all orders through our logistic partner DHL Express.
Delivery Times:
- Express: 1-3 business days (varies by region)
- Economy: 2-5 business days (varies by region)
Returns & Refunds
Return Window: 14 days from delivery date
For complete details, please see our full Return and Refund Policy.
Taxes & Duties
All countries within the European Union are shipped on DDP (Delivery Duty Paid) basis, meaning that taxes and duties are included in the final price.
Non-EU customers are to take care of any duty and tax fees. Customers will correspond this amount to DHL Express, according to the process recommended by DHL Express.
How should I care for my Ganni B-Kat crossbody bag?
Since this bag is made from recycled leather with polyester and polyurethane components, wipe gently with a damp cloth to clean. Avoid soaking and store in a dust bag when not in use. The recycled materials require gentle care to maintain their quality.
Does the Ganni B-Kat bag fit true to size?
Yes, this item fits as expected according to standard sizing. Order your usual size for the perfect fit.
What makes this crossbody bag sustainable?
The bag features 51% recycled leather in the body construction and 85% recycled polyester in the lining. This demonstrates Ganni's commitment to reducing environmental impact while maintaining luxury quality.
What can I fit inside this crossbody bag?
The compact design accommodates essentials like your phone, cards, keys, and small cosmetics. Perfect for streamlined daily carry or evening occasions when you want to travel light.
