Shipping
We ship all orders through our logistic partner DHL Express.
Delivery Times:
- Express: 1-3 business days (varies by region)
- Economy: 2-5 business days (varies by region)
Returns & Refunds
Return Window: 14 days from delivery date
For complete details, please see our full Return and Refund Policy.
Taxes & Duties
All countries within the European Union are shipped on DDP (Delivery Duty Paid) basis, meaning that taxes and duties are included in the final price.
Non-EU customers are to take care of any duty and tax fees. Customers will correspond this amount to DHL Express, according to the process recommended by DHL Express.
How should I care for this Jacquemus mohair alpaca scarf?
Due to the delicate mohair, alpaca wool, and virgin wool blend, we recommend dry cleaning only. Avoid machine washing as it may damage the brushed texture. Store flat or loosely folded to maintain the scarf's shape and prevent stretching.
What are the dimensions of this oversized scarf?
This is an oversized rectangular scarf designed for versatile styling. The generous length allows for multiple wrapping techniques. For exact measurements, please check the size chart or contact our customer service team.
Is this scarf suitable for sensitive skin?
The scarf contains natural mohair and alpaca wool fibers, which are generally softer than regular wool. However, those with wool sensitivities should test a small area first. The polyamide blend adds durability while maintaining comfort.
Can I wear this scarf in different seasons?
This scarf is primarily designed for fall and winter wear due to its warm wool blend. The brushed texture provides excellent insulation. For transitional weather, it can be styled loosely as a statement accessory.
