Shipping
We ship all orders through our logistic partner DHL Express.
Delivery Times:
- Express: 1-3 business days (varies by region)
- Economy: 2-5 business days (varies by region)
Returns & Refunds
Return Window: 14 days from delivery date
For complete details, please see our full Return and Refund Policy.
Taxes & Duties
All countries within the European Union are shipped on DDP (Delivery Duty Paid) basis, meaning that taxes and duties are included in the final price.
Non-EU customers are to take care of any duty and tax fees. Customers will correspond this amount to DHL Express, according to the process recommended by DHL Express.
How should I care for these New Balance low top sneakers?
For the premium suede upper, use a suede brush to maintain texture and remove surface dirt. Clean gently with a suede cleaner when needed. The EVA outsole can be wiped clean with a damp cloth. Allow to air dry away from direct heat.
Do these sneakers fit true to size?
Yes, the 204L fits as expected according to standard sizing. Order your usual size for the best fit. The true-to-size design ensures comfortable wear without sizing adjustments.
What occasions are these New Balance sneakers suitable for?
These versatile sneakers work perfectly for casual outings, gym sessions, weekend errands, and athleisure styling. The metallic finish makes them suitable for elevated casual looks too.
What makes the 204L different from other New Balance models?
The 204L features a distinctive metallic finish and premium suede construction. This combination creates a more refined aesthetic compared to traditional athletic sneakers while maintaining New Balance's comfort standards.
