Shipping
We ship all orders through our logistic partner DHL Express.
Delivery Times:
- Express: 1-3 business days (varies by region)
- Economy: 2-5 business days (varies by region)
Returns & Refunds
Return Window: 14 days from delivery date
For complete details, please see our full Return and Refund Policy.
Taxes & Duties
All countries within the European Union are shipped on DDP (Delivery Duty Paid) basis, meaning that taxes and duties are included in the final price.
Non-EU customers are to take care of any duty and tax fees. Customers will correspond this amount to DHL Express, according to the process recommended by DHL Express.
How should I care for my Sofie D'Hoore Havana cap?
Since this cap is made from 100% polyester, it's easy to maintain. Machine wash on a gentle cycle with cold water and air dry to preserve the shape. Avoid high heat as it can damage the polyester fibers.
Does this cap run true to size?
The Havana cap features an adjustable design that accommodates most head sizes comfortably. The adjustable mechanism allows for a customized fit, making it suitable for various head circumferences.
Can I remove the flaps completely?
Yes, the flaps are completely detachable, allowing you to customize the cap's appearance based on your outfit or weather conditions. This versatile feature makes it essentially two caps in one.
What occasions is this Sofie D'Hoore cap suitable for?
This cap works beautifully for both casual outings and more polished looks. It's perfect for travel, outdoor activities, or adding a contemporary edge to everyday outfits.
