Shipping
We ship all orders through our logistic partner DHL Express.
Delivery Times:
- Express: 1-3 business days (varies by region)
- Economy: 2-5 business days (varies by region)
Returns & Refunds
Return Window: 14 days from delivery date
For complete details, please see our full Return and Refund Policy.
Taxes & Duties
All countries within the European Union are shipped on DDP (Delivery Duty Paid) basis, meaning that taxes and duties are included in the final price.
Non-EU customers are to take care of any duty and tax fees. Customers will correspond this amount to DHL Express, according to the process recommended by DHL Express.
What makes the Moncler Down Maya Jacket special?
This Moncler Down jacket features a glossy quilted finish and detachable hood. It combines signature Moncler craftsmanship with everyday versatility.
How should I care for this down jacket?
The exterior and lining are 100% polyamide nylon. Wipe clean or dry clean to preserve the down and feather padding. Avoid high heat when drying.
Does the Maya Jacket run true to size?
This jacket has a true to size fit. The model is 1.83m and wears a size 2. We recommend ordering your usual size.
Can the hood be removed?
Yes, the hood is fully detachable. This allows for a cleaner silhouette when the hood is not needed.
What is the padding made of?
The padding consists of 90% down and 10% feather. This blend ensures lightweight warmth without excess bulk.
