Shipping
We ship all orders through our logistic partner DHL Express.
Delivery Times:
- Express: 1-3 business days (varies by region)
- Economy: 2-5 business days (varies by region)
Returns & Refunds
Return Window: 14 days from delivery date
For complete details, please see our full Return and Refund Policy.
Taxes & Duties
All countries within the European Union are shipped on DDP (Delivery Duty Paid) basis, meaning that taxes and duties are included in the final price.
Non-EU customers are to take care of any duty and tax fees. Customers will correspond this amount to DHL Express, according to the process recommended by DHL Express.
How should I care for these Alaïa sandals?
Wipe gently with a soft, dry cloth to maintain the mirror finish. Store in the dust bag provided and avoid exposure to harsh chemicals or abrasive surfaces.
Do these sandals fit true to size?
Yes, these sandals fit true to size. The model is 1.75m (5.7ft) and wears a size EU39. Order your usual size for the best fit.
Are these Alaïa sandals suitable for all-day wear?
The wedge heel design provides comfortable support for extended wear. The slip-on style makes them easy to wear throughout the day.
What occasions are these metallic sandals appropriate for?
These versatile sandals work beautifully for both daytime events and evening occasions. The mirror fabric adds sophistication to any outfit.
