Shipping
We ship all orders through our logistic partner DHL Express.
Delivery Times:
- Express: 1-3 business days (varies by region)
- Economy: 2-5 business days (varies by region)
Returns & Refunds
Return Window: 14 days from delivery date
For complete details, please see our full Return and Refund Policy.
Taxes & Duties
All countries within the European Union are shipped on DDP (Delivery Duty Paid) basis, meaning that taxes and duties are included in the final price.
Non-EU customers are to take care of any duty and tax fees. Customers will correspond this amount to DHL Express, according to the process recommended by DHL Express.
How should I care for my Werkstatt München sterling silver necklace?
Clean your sterling silver necklace with a soft polishing cloth to maintain its shine. Store in a dry place away from moisture and chemicals. For deeper cleaning, use a silver cleaning solution specifically designed for sterling silver jewelry.
What is the chain length and pendant size?
Please check the product specifications or contact our customer service team for exact measurements of the chain length and pendant dimensions, as sizing details vary by design.
Are Werkstatt München necklaces suitable for sensitive skin?
Yes, this necklace is crafted from 100% sterling silver, which is generally hypoallergenic and suitable for most skin types. Sterling silver is a premium material choice for those with metal sensitivities.
Can this necklace be worn by both men and women?
Absolutely. This Symbol Thank You necklace features a unisex design that complements any style preference. The Cuban link chain and symbolic pendants appeal to all jewelry enthusiasts.
