Shipping
We ship all orders through our logistic partner DHL Express.
Delivery Times:
- Express: 1-3 business days (varies by region)
- Economy: 2-5 business days (varies by region)
Returns & Refunds
Return Window: 14 days from delivery date
For complete details, please see our full Return and Refund Policy.
Taxes & Duties
All countries within the European Union are shipped on DDP (Delivery Duty Paid) basis, meaning that taxes and duties are included in the final price.
Non-EU customers are to take care of any duty and tax fees. Customers will correspond this amount to DHL Express, according to the process recommended by DHL Express.
How should I care for my Karolin van Loon nail polish?
Store in a cool, dry place away from direct sunlight. Shake well before use and ensure the cap is tightly closed after application to maintain formula quality. Clean the bottle neck regularly to prevent the cap from sticking.
Is this nail polish suitable for sensitive skin?
Yes, this vegan and cruelty-free formula contains no toxic ingredients, making it gentler than conventional polishes. However, if you have specific allergies, we recommend doing a patch test first.
How many coats of Lava Orange do I need for full coverage?
Most users achieve full opacity with 2-3 thin coats. Apply a base coat first, then two coats of Lava Orange, allowing each layer to dry completely between applications.
What makes Karolin van Loon nail polishes different from other brands?
Our polishes combine vibrant pigmentation with ethical formulation. Each shade is vegan, cruelty-free, and free from toxic ingredients while delivering professional salon-quality results.
