Shipping
We ship all orders through our logistic partner DHL Express.
Delivery Times:
- Express: 1-3 business days (varies by region)
- Economy: 2-5 business days (varies by region)
Returns & Refunds
Return Window: 14 days from delivery date
For complete details, please see our full Return and Refund Policy.
Taxes & Duties
All countries within the European Union are shipped on DDP (Delivery Duty Paid) basis, meaning that taxes and duties are included in the final price.
Non-EU customers are to take care of any duty and tax fees. Customers will correspond this amount to DHL Express, according to the process recommended by DHL Express.
How should I care for my ARC'TERYX Grotto Toque?
Since this beanie is made from 100% polyester, it's machine washable in cold water. Use a gentle cycle and tumble dry on low heat. Avoid fabric softeners to maintain the material's technical properties.
Does the Grotto Toque fit true to size?
Yes, this item fits true to size according to standard sizing. The model shown is 1.89m (6.2ft) and wears size OS. Order your usual size for the best fit.
What makes ARC'TERYX beanies different from regular winter hats?
ARC'TERYX beanies combine technical outdoor performance with premium materials. The Grotto Toque features durable polyester construction and thoughtful design details that work for both outdoor activities and urban wear.
Can I wear this beanie for outdoor activities?
Absolutely. The polyester construction provides excellent moisture-wicking properties and durability, making it suitable for hiking, skiing, or any outdoor adventure while maintaining a stylish appearance.
