Shipping
We ship all orders through our logistic partner DHL Express.
Delivery Times:
- Express: 1-3 business days (varies by region)
- Economy: 2-5 business days (varies by region)
Returns & Refunds
Return Window: 14 days from delivery date
For complete details, please see our full Return and Refund Policy.
Taxes & Duties
All countries within the European Union are shipped on DDP (Delivery Duty Paid) basis, meaning that taxes and duties are included in the final price.
Non-EU customers are to take care of any duty and tax fees. Customers will correspond this amount to DHL Express, according to the process recommended by DHL Express.
How should I care for my Alaïa East West M shoulder bag?
Since this bag is made from 100% calfskin leather with calfskin lining, wipe gently with a clean, damp cloth to remove surface dirt. Apply a leather conditioner every few months to maintain suppleness. Store in the dust bag provided and avoid direct sunlight or extreme temperatures to preserve the leather's quality.
What size is the East West M and how does it fit?
The East West M fits true to size according to standard sizing guidelines. The model shown is 1.79m (5.9ft) and wears size TU. We recommend ordering your usual size as this item fits as expected.
Is the Alaïa East West M suitable for everyday use?
Yes, this shoulder bag is designed for versatility. The structured silhouette and durable calfskin construction make it perfect for daily use, while the refined hardware and sleek design ensure it's elegant enough for special occasions.
What occasions work best with Alaïa shoulder bags?
The East West M transitions seamlessly from professional settings to social events. Its sophisticated design makes it ideal for business meetings, dinner dates, gallery openings, or any occasion requiring polished elegance.
