Shipping
We ship all orders through our logistic partner DHL Express.
Delivery Times:
- Express: 1-3 business days (varies by region)
- Economy: 2-5 business days (varies by region)
Returns & Refunds
Return Window: 14 days from delivery date
For complete details, please see our full Return and Refund Policy.
Taxes & Duties
All countries within the European Union are shipped on DDP (Delivery Duty Paid) basis, meaning that taxes and duties are included in the final price.
Non-EU customers are to take care of any duty and tax fees. Customers will correspond this amount to DHL Express, according to the process recommended by DHL Express.
How should I care for my Loewe crossbody bag?
Since this bag is made from 100% leather, wipe gently with a damp cloth to remove surface dirt. Condition the leather regularly with a quality leather conditioner to maintain suppleness. Avoid direct sunlight and store in the provided dust bag when not in use.
What are the dimensions and capacity of this convertible sling?
This crossbody bag features a spacious zippered compartment designed to hold daily essentials like phone, wallet, keys, and small personal items. For exact measurements, please check the size chart or contact our customer service team.
Can the strap length be adjusted for different carrying styles?
Yes, the strap is fully adjustable and features the signature Loewe logo. This allows you to customize the length for crossbody wear, shoulder carry, or even as a belt bag depending on your preference.
Is this Loewe bag suitable for both men and women?
Absolutely. The sleek black leather design and convertible functionality make this crossbody bag a versatile unisex accessory that complements any wardrobe style.