Shipping
We ship all orders through our logistic partner DHL Express.
Delivery Times:
- Express: 1-3 business days (varies by region)
- Economy: 2-5 business days (varies by region)
Returns & Refunds
Return Window: 14 days from delivery date
For complete details, please see our full Return and Refund Policy.
Taxes & Duties
All countries within the European Union are shipped on DDP (Delivery Duty Paid) basis, meaning that taxes and duties are included in the final price.
Non-EU customers are to take care of any duty and tax fees. Customers will correspond this amount to DHL Express, according to the process recommended by DHL Express.
How should I care for my Maison Margiela wool balaclava?
Hand wash in cool water with wool-specific detergent or dry clean for best results. Lay flat to dry and avoid direct heat or sunlight to maintain the wool's quality and shape.
What occasions is this balaclava suitable for?
This versatile piece works for urban winter styling, outdoor activities, or as a statement accessory. Perfect for cold weather commuting or adding avant-garde flair to your outfit.
Does the balaclava have a comfortable fit?
Yes, the knit wool construction provides a snug yet comfortable fit that adapts to your head shape. The ribbed edges ensure secure positioning without being restrictive.
Is this balaclava suitable for both men and women?
While designed for women, the sophisticated maroon color and minimalist design make it a versatile unisex accessory that complements various personal styles.