Shipping
We ship all orders through our logistic partner DHL Express.
Delivery Times:
- Express: 1-3 business days (varies by region)
- Economy: 2-5 business days (varies by region)
Returns & Refunds
Return Window: 14 days from delivery date
For complete details, please see our full Return and Refund Policy.
Taxes & Duties
All countries within the European Union are shipped on DDP (Delivery Duty Paid) basis, meaning that taxes and duties are included in the final price.
Non-EU customers are to take care of any duty and tax fees. Customers will correspond this amount to DHL Express, according to the process recommended by DHL Express.
How do Balenciaga Basketball Slip On flats fit?
The item fits as expected according to standard sizing. Order your usual size for the best fit.
How should I care for these luxury slip-on shoes?
Since specific materials aren't provided, we recommend checking the care label inside the shoe. Generally, wipe with a clean, damp cloth and store in dust bags when not in use.
What occasions are these Balenciaga flats suitable for?
These versatile slip-ons work perfectly for casual luxury occasions, weekend outings, creative workplaces, and contemporary streetwear styling.
Are these basketball slip-ons true to Balenciaga's luxury standards?
Absolutely. These flats combine Balenciaga's signature craftsmanship with contemporary streetwear aesthetics, maintaining the brand's luxury positioning at €990.
