Shipping
We ship all orders through our logistic partner DHL Express.
Delivery Times:
- Express: 1-3 business days (varies by region)
- Economy: 2-5 business days (varies by region)
Returns & Refunds
Return Window: 14 days from delivery date
For complete details, please see our full Return and Refund Policy.
Taxes & Duties
All countries within the European Union are shipped on DDP (Delivery Duty Paid) basis, meaning that taxes and duties are included in the final price.
Non-EU customers are to take care of any duty and tax fees. Customers will correspond this amount to DHL Express, according to the process recommended by DHL Express.
How should I care for my Balenciaga sunglasses?
Since these sunglasses are made from 100% acetate, clean them gently with a microfiber cloth and lens cleaner. Store in the provided case to prevent scratches and avoid leaving them in hot cars or direct sunlight for extended periods.
Do these Balenciaga sunglasses fit true to size?
These sunglasses feature a standard fit design that accommodates most face sizes comfortably. The flex hinges provide additional comfort and adaptability for extended wear.
What makes these sunglasses sustainable?
The frame and temples are constructed from 65% bio-based injected nylon, reflecting Balenciaga's commitment to more sustainable luxury fashion practices while maintaining premium quality.
Are these sunglasses suitable for everyday wear?
Yes, the rectangle shape and standard fit make them versatile for daily use. The flex hinges ensure comfort during extended wear, making them perfect for both casual and formal occasions.