Shipping
We ship all orders through our logistic partner DHL Express.
Delivery Times:
- Express: 1-3 business days (varies by region)
- Economy: 2-5 business days (varies by region)
Returns & Refunds
Return Window: 14 days from delivery date
For complete details, please see our full Return and Refund Policy.
Taxes & Duties
All countries within the European Union are shipped on DDP (Delivery Duty Paid) basis, meaning that taxes and duties are included in the final price.
Non-EU customers are to take care of any duty and tax fees. Customers will correspond this amount to DHL Express, according to the process recommended by DHL Express.
How should I care for these Valentino flats?
Since these loafers are made from 100% leather, wipe them with a damp cloth to remove dirt. Apply leather conditioner regularly to maintain suppleness. Store with shoe trees and avoid direct sunlight to prevent cracking.
Do these Valentino loafers run true to size?
Yes, these VLogo Signature loafers run true to size according to Valentino's sizing guide. We recommend ordering your usual European shoe size for the best fit.
What occasions are these Valentino flats suitable for?
These sophisticated loafers are perfect for business casual settings, smart casual events, dinner dates, and weekend outings. The elegant design makes them versatile for both professional and social occasions.
What makes the VLogo hardware special?
The signature VLogo hardware features an antique-effect brass finish that adds vintage sophistication. This iconic Valentino detail elevates the classic loafer silhouette with distinctive luxury branding.
