Shipping
We ship all orders through our logistic partner DHL Express.
Delivery Times:
- Express: 1-3 business days (varies by region)
- Economy: 2-5 business days (varies by region)
Returns & Refunds
Return Window: 14 days from delivery date
For complete details, please see our full Return and Refund Policy.
Taxes & Duties
All countries within the European Union are shipped on DDP (Delivery Duty Paid) basis, meaning that taxes and duties are included in the final price.
Non-EU customers are to take care of any duty and tax fees. Customers will correspond this amount to DHL Express, according to the process recommended by DHL Express.
How should I care for these New Balance sneakers?
Clean the mesh areas with a soft brush and mild soap solution. For leather sections, use a damp cloth and leather conditioner. The synthetic materials can be wiped clean with a damp cloth. Allow to air dry completely and avoid direct heat or sunlight.
Do these New Balance low top sneakers run true to size?
These sneakers generally run true to size. We recommend checking our size chart for the most accurate fit. If you're between sizes, consider sizing up for extra comfort during athletic activities.
What makes the New Balance 2000 sneakers special?
The 2000 model features a unique combination of mesh, leather, and synthetic materials for optimal breathability and durability. The cushioning soles provide superior comfort while the reflective accents add a modern aesthetic touch.
Are these sneakers suitable for running and workouts?
Yes, these sneakers are designed with cushioning soles that provide excellent support for various athletic activities. The mixed material construction offers both breathability and stability for workouts and casual running.