Shipping
We ship all orders through our logistic partner DHL Express.
Delivery Times:
- Express: 1-3 business days (varies by region)
- Economy: 2-5 business days (varies by region)
Returns & Refunds
Return Window: 14 days from delivery date
For complete details, please see our full Return and Refund Policy.
Taxes & Duties
All countries within the European Union are shipped on DDP (Delivery Duty Paid) basis, meaning that taxes and duties are included in the final price.
Non-EU customers are to take care of any duty and tax fees. Customers will correspond this amount to DHL Express, according to the process recommended by DHL Express.
How should I care for my K'ANG wool balaclava?
Since this balaclava is made from 100% virgin wool, we recommend hand washing in cool water with wool-specific detergent or dry cleaning for best results. Lay flat to dry and avoid direct heat or sunlight to maintain the wool's natural properties.
What size should I order for the K'ANG balaclava?
This item comes in one size (OS) and fits true to size according to standard sizing. The model shown is 1.79m (5.9ft) and wears size OS. Order your usual size for the best fit.
Is this balaclava suitable for both men and women?
Yes, this is a unisex design that works perfectly for all genders. The contemporary styling and neutral aesthetic make it a versatile accessory for any wardrobe.
What makes K'ANG balaclavas different from regular winter hats?
K'ANG balaclavas combine luxury craftsmanship with practical design. The 100% virgin wool construction offers superior warmth while the contemporary styling elevates it beyond basic winter wear to a fashion statement.
