Shipping
We ship all orders through our logistic partner DHL Express.
Delivery Times:
- Express: 1-3 business days (varies by region)
- Economy: 2-5 business days (varies by region)
Returns & Refunds
Return Window: 14 days from delivery date
For complete details, please see our full Return and Refund Policy.
Taxes & Duties
All countries within the European Union are shipped on DDP (Delivery Duty Paid) basis, meaning that taxes and duties are included in the final price.
Non-EU customers are to take care of any duty and tax fees. Customers will correspond this amount to DHL Express, according to the process recommended by DHL Express.
How should I care for these Jacquemus leather flats?
Since these flats are made from leather, wipe them with a damp cloth to remove dirt. Condition the leather regularly to maintain suppleness and avoid direct sunlight to prevent cracking.
Do these Jacquemus flats run true to size?
Yes, this item fits as expected according to standard sizing. The fit type is true to size, so we recommend ordering your usual size for the best fit.
What occasions are these minimalist flats suitable for?
These versatile flats work perfectly for office settings, casual outings, travel, and any occasion requiring comfortable yet sophisticated footwear.
Can I wear these flats with both casual and formal outfits?
Absolutely. The minimalist design and premium leather construction make them ideal for transitioning from casual daywear to more polished evening looks.
