Shipping
We ship all orders through our logistic partner DHL Express.
Delivery Times:
- Express: 1-3 business days (varies by region)
- Economy: 2-5 business days (varies by region)
Returns & Refunds
Return Window: 14 days from delivery date
For complete details, please see our full Return and Refund Policy.
Taxes & Duties
All countries within the European Union are shipped on DDP (Delivery Duty Paid) basis, meaning that taxes and duties are included in the final price.
Non-EU customers are to take care of any duty and tax fees. Customers will correspond this amount to DHL Express, according to the process recommended by DHL Express.
How should I care for my Jacquemus Le Bob Artichaut?
The cotton shell can be machine washed cold on a gentle cycle. The polyester-cotton lining should be air dried to maintain shape. Avoid bleach and high heat to preserve the raw edge detailing.
Does the Le Bob Artichaut fit true to size?
Yes, this item fits as expected according to standard sizing. Order your usual size for the best fit. The adjustable chin strap provides additional customization.
What occasions is the Jacquemus bucket hat suitable for?
This versatile hat works for casual outings, beach days, city exploration, and vacation wear. The premium cotton construction makes it appropriate for both relaxed and elevated casual looks.
What makes the raw edge detailing special?
The raw edges showcase Jacquemus' commitment to artisanal craftsmanship and add textural interest. This unfinished detail is intentional and represents the brand's modern approach to luxury accessories.
