Shipping
We ship all orders through our logistic partner DHL Express.
Delivery Times:
- Express: 1-3 business days (varies by region)
- Economy: 2-5 business days (varies by region)
Returns & Refunds
Return Window: 14 days from delivery date
For complete details, please see our full Return and Refund Policy.
Taxes & Duties
All countries within the European Union are shipped on DDP (Delivery Duty Paid) basis, meaning that taxes and duties are included in the final price.
Non-EU customers are to take care of any duty and tax fees. Customers will correspond this amount to DHL Express, according to the process recommended by DHL Express.
How should I care for these Balenciaga Low Top Sneakers?
Since these sneakers are made from sheepskin, gently wipe with a damp cloth to remove surface dirt. Use a specialized leather conditioner monthly to maintain suppleness. Avoid direct sunlight and allow to air dry naturally if wet.
Do these City Sneakers run true to size?
These Balenciaga sneakers typically run true to size. We recommend checking our size chart for the most accurate fit. If you're between sizes, consider sizing up for comfort.
What occasions are these low top sneakers suitable for?
These versatile sneakers work perfectly for casual outings, weekend brunches, shopping trips, and smart-casual events. The sleek design transitions seamlessly from day to evening wear.
Are Balenciaga City Sneakers worth the investment?
Yes, these premium sneakers offer exceptional craftsmanship, luxury materials, and timeless design. The quality sheepskin construction ensures durability and comfort for years of wear.
