Shipping
We ship all orders through our logistic partner DHL Express.
Delivery Times:
- Express: 1-3 business days (varies by region)
- Economy: 2-5 business days (varies by region)
Returns & Refunds
Return Window: 14 days from delivery date
For complete details, please see our full Return and Refund Policy.
Taxes & Duties
All countries within the European Union are shipped on DDP (Delivery Duty Paid) basis, meaning that taxes and duties are included in the final price.
Non-EU customers are to take care of any duty and tax fees. Customers will correspond this amount to DHL Express, according to the process recommended by DHL Express.
Do these Loewe Low Top Sneakers fit true to size?
Yes, the Ballet Runner 2.0 fits as expected according to standard sizing. We recommend ordering your usual size for the best fit.
How should I care for these nylon and calfskin sneakers?
Clean the nylon areas with a damp cloth and mild soap. For the calfskin sections, use a leather cleaner and conditioner. Allow to air dry away from direct heat. The rubber sole can be cleaned with a soft brush.
What occasions are these luxury sneakers suitable for?
These versatile sneakers work perfectly for casual outings, weekend activities, and smart-casual events. They bridge the gap between athletic and luxury footwear.
What makes the Ballet Runner 2.0 design unique?
The ballet-inspired silhouette combines Loewe's craftsmanship heritage with modern sneaker technology. The mix of premium materials and distinctive branding creates a sophisticated casual shoe.