Shipping
We ship all orders through our logistic partner DHL Express.
Delivery Times:
- Express: 1-3 business days (varies by region)
- Economy: 2-5 business days (varies by region)
Returns & Refunds
Return Window: 14 days from delivery date
For complete details, please see our full Return and Refund Policy.
Taxes & Duties
All countries within the European Union are shipped on DDP (Delivery Duty Paid) basis, meaning that taxes and duties are included in the final price.
Non-EU customers are to take care of any duty and tax fees. Customers will correspond this amount to DHL Express, according to the process recommended by DHL Express.
How should I care for my Moncler Andro jacket?
Due to the polyamide shell and down filling, we recommend professional dry cleaning only. Avoid machine washing as it may damage the down insulation. Store hanging in a cool, dry place.
How does the Moncler Andro jacket fit?
This item fits true to size according to standard sizing. The model is 1.78m (5.8ft) and wears a size 2. Order your usual size for the best fit.
What makes Moncler jackets special?
Moncler jackets feature premium down insulation, technical fabrics, and expert craftsmanship. The Andro combines luxury aesthetics with functional performance for superior warmth and style.
Is this jacket suitable for very cold weather?
Yes, the 90% down filling provides excellent insulation for cold conditions. The polyamide shell offers wind resistance while maintaining breathability for active wear.