Shipping
We ship all orders through our logistic partner DHL Express.
Delivery Times:
- Express: 1-3 business days (varies by region)
- Economy: 2-5 business days (varies by region)
Returns & Refunds
Return Window: 14 days from delivery date
For complete details, please see our full Return and Refund Policy.
Taxes & Duties
All countries within the European Union are shipped on DDP (Delivery Duty Paid) basis, meaning that taxes and duties are included in the final price.
Non-EU customers are to take care of any duty and tax fees. Customers will correspond this amount to DHL Express, according to the process recommended by DHL Express.
How should I care for these Jacquemus earrings?
Since these earrings are made from 100% copper with mixed materials, gently wipe with a soft dry cloth after wear. Store separately to prevent scratching and avoid exposure to moisture or harsh chemicals to maintain the finishes.
Do these ear cuffs require pierced ears?
These are slip-on ear cuffs without clasps, designed to grip the ear cartilage. They don't require traditional ear piercings but may need slight adjustment for secure fit on different ear shapes.
Can I wear all three ear cuffs together?
Yes, the trio is designed to be worn together for maximum impact. The mismatched finishes create an intentionally asymmetrical, modern aesthetic that's signature to Jacquemus design philosophy.
Are these earrings suitable for sensitive ears?
The copper construction may cause reactions in those with metal sensitivities. We recommend testing on a small area first or consulting with a dermatologist if you have known metal allergies.
