Shipping
We ship all orders through our logistic partner DHL Express.
Delivery Times:
- Express: 1-3 business days (varies by region)
- Economy: 2-5 business days (varies by region)
Returns & Refunds
Return Window: 14 days from delivery date
For complete details, please see our full Return and Refund Policy.
Taxes & Duties
All countries within the European Union are shipped on DDP (Delivery Duty Paid) basis, meaning that taxes and duties are included in the final price.
Non-EU customers are to take care of any duty and tax fees. Customers will correspond this amount to DHL Express, according to the process recommended by DHL Express.
Does this Moncler Down parka run true to size?
Yes, this style fits true to size. The model is 1.75m and wears a size 1. Order your usual size for the best fit.
How should I care for this Moncler Down parka?
The body, lining, and hood are all 100% Polyamide. Wipe clean with a damp cloth when possible. For deeper cleaning, we recommend professional dry cleaning to preserve the down fill and glossy finish.
Is the Suyenne Long Parka warm enough for winter?
Yes, this Moncler Down parka is designed for cold weather. Its down filling and full-length silhouette provide excellent insulation.
What makes this parka different from a standard down coat?
It features a signature glossy finish and an oversized protective hood. These details elevate it beyond a typical down coat.
Can this parka be worn for formal occasions?
It's primarily designed for casual to smart-casual winter wear. Pair it with tailored pieces for a more elevated occasion.