Shipping
We ship all orders through our logistic partner DHL Express.
Delivery Times:
- Express: 1-3 business days (varies by region)
- Economy: 2-5 business days (varies by region)
Returns & Refunds
Return Window: 14 days from delivery date
For complete details, please see our full Return and Refund Policy.
Taxes & Duties
All countries within the European Union are shipped on DDP (Delivery Duty Paid) basis, meaning that taxes and duties are included in the final price.
Non-EU customers are to take care of any duty and tax fees. Customers will correspond this amount to DHL Express, according to the process recommended by DHL Express.
What are Alaïa Flats made from?
The upper combines polyamide mesh with calf leather, while the lining uses lamb leather and calf leather. The buckle is crafted from Zamak and the sole is rubber.
How should I care for these flats?
Clean the leather and mesh surfaces with a soft, dry cloth and avoid prolonged exposure to moisture. Store away from direct sunlight to preserve the leather tone.
Do Alaïa Flats fit true to size?
Yes, this style fits as expected according to standard sizing, so we recommend ordering your usual size.
Are these flats suitable for everyday wear?
Yes, the flat rubber sole and secure buckle strap make them practical for daily use, while the leather details keep them elevated enough for smarter occasions.