Shipping
We ship all orders through our logistic partner DHL Express.
Delivery Times:
- Express: 1-3 business days (varies by region)
- Economy: 2-5 business days (varies by region)
Returns & Refunds
Return Window: 14 days from delivery date
For complete details, please see our full Return and Refund Policy.
Taxes & Duties
All countries within the European Union are shipped on DDP (Delivery Duty Paid) basis, meaning that taxes and duties are included in the final price.
Non-EU customers are to take care of any duty and tax fees. Customers will correspond this amount to DHL Express, according to the process recommended by DHL Express.
How should I care for these Balenciaga calfskin flats?
Clean with a soft, damp cloth to remove surface dirt. Apply leather conditioner monthly to maintain the calfskin's suppleness. Store with shoe trees to preserve shape and avoid direct sunlight exposure.
Do these flats run true to size?
These Balenciaga flats generally run true to size. We recommend checking our size chart for precise measurements or contacting our customer service for personalized sizing advice.
Are these suitable for all-day wear?
Yes, the cork sole and calfskin insole provide excellent comfort for extended wear. The micro sole technology offers additional support for daily activities.
What occasions are these flats appropriate for?
These versatile flats work beautifully for business meetings, casual dining, travel, and sophisticated everyday styling. The minimalist design transitions seamlessly from day to evening.
