Shipping
We ship all orders through our logistic partner DHL Express.
Delivery Times:
- Express: 1-3 business days (varies by region)
- Economy: 2-5 business days (varies by region)
Returns & Refunds
Return Window: 14 days from delivery date
For complete details, please see our full Return and Refund Policy.
Taxes & Duties
All countries within the European Union are shipped on DDP (Delivery Duty Paid) basis, meaning that taxes and duties are included in the final price.
Non-EU customers are to take care of any duty and tax fees. Customers will correspond this amount to DHL Express, according to the process recommended by DHL Express.
How should I care for my UGG Low Top Sneakers?
For the suede upper, use a suede brush to maintain texture and avoid water damage. The textile components can be spot cleaned with mild soap. Allow to air dry naturally and avoid direct heat or sunlight to preserve the recycled materials.
Do these UGG sneakers run true to size?
These sneakers generally run true to size. The UGGplush lining provides a snug, comfortable fit that may feel slightly tight initially but will conform to your foot shape with wear. If you prefer a looser fit, consider sizing up half a size.
Are these sneakers suitable for all-day wear?
Yes, the 10mm UGGplush lining and EVA footbed provide excellent cushioning for extended wear. The sustainable materials also offer breathability, making them comfortable for daily activities.
What makes these UGG Low Top Sneakers environmentally friendly?
These sneakers feature recycled nylon fibers, coffee charcoal modified polyester lining, upcycled wool in the UGGplush, and a sugarcane EVA outsole. This sustainable construction reduces environmental impact while maintaining premium quality.