Shipping
We ship all orders through our logistic partner DHL Express.
Delivery Times:
- Express: 1-3 business days (varies by region)
- Economy: 2-5 business days (varies by region)
Returns & Refunds
Return Window: 14 days from delivery date
For complete details, please see our full Return and Refund Policy.
Taxes & Duties
All countries within the European Union are shipped on DDP (Delivery Duty Paid) basis, meaning that taxes and duties are included in the final price.
Non-EU customers are to take care of any duty and tax fees. Customers will correspond this amount to DHL Express, according to the process recommended by DHL Express.
How should I care for these Alaïa leather flats?
Since these flats are made from lambskin and calfskin leather, wipe gently with a damp cloth and condition regularly with quality leather conditioner. Avoid direct sunlight and store in dust bags to maintain the leather's suppleness.
Do these Alaïa flats run true to size?
Yes, this item fits as expected according to standard sizing. Order your usual size for the best fit.
Are these flats suitable for all-day wear?
Absolutely. The soft lambskin leather construction and flat sole design provide comfort for extended wear while maintaining an elegant silhouette.
What occasions are these luxury flats appropriate for?
These versatile Alaïa flats work beautifully for business meetings, casual lunches, art gallery openings, and any occasion requiring polished yet comfortable footwear.
