Shipping
We ship all orders through our logistic partner DHL Express.
Delivery Times:
- Express: 1-3 business days (varies by region)
- Economy: 2-5 business days (varies by region)
Returns & Refunds
Return Window: 14 days from delivery date
For complete details, please see our full Return and Refund Policy.
Taxes & Duties
All countries within the European Union are shipped on DDP (Delivery Duty Paid) basis, meaning that taxes and duties are included in the final price.
Non-EU customers are to take care of any duty and tax fees. Customers will correspond this amount to DHL Express, according to the process recommended by DHL Express.
What material is the Jan-Jan Van Essche Beanies made from?
This beanie is crafted from 100% yak wool, chosen for its natural softness and warmth.
How should I care for this yak wool beanie?
Hand wash gently in cold water and lay flat to dry to preserve the yak wool's texture.
Does this beanie fit true to size?
Yes, it fits as expected according to standard sizing, so we recommend ordering your usual size.
Is the Jan-Jan Van Essche Beanies suitable for everyday wear?
Its ribbed knit and stretchable fit make it comfortable for daily wear throughout the colder months.