Shipping
We ship all orders through our logistic partner DHL Express.
Delivery Times:
- Express: 1-3 business days (varies by region)
- Economy: 2-5 business days (varies by region)
Returns & Refunds
Return Window: 14 days from delivery date
For complete details, please see our full Return and Refund Policy.
Taxes & Duties
All countries within the European Union are shipped on DDP (Delivery Duty Paid) basis, meaning that taxes and duties are included in the final price.
Non-EU customers are to take care of any duty and tax fees. Customers will correspond this amount to DHL Express, according to the process recommended by DHL Express.
How should I care for my Ganni Bou Bag Small?
Since this bag is made from recycled leather with polyurethane and polyester components, gently wipe with a damp cloth and mild soap. Avoid soaking and allow to air dry naturally. Store in the dust bag when not in use to maintain the metallic accents.
What size is the Ganni Bou Bag Small and how does it fit?
The item fits as expected according to standard sizing. Order your usual size. This compact clutch is designed to hold your essentials while maintaining its sleek silhouette.
Is the Ganni Bou Bag suitable for both day and evening wear?
Absolutely! The sophisticated design with metallic accents and twisted handle makes it versatile enough for professional settings during the day and elegant enough for evening events.
What makes this bag sustainable?
The bag features 65% recycled leather in the body and 62% recycled leather in the lining, reflecting Ganni's commitment to sustainable fashion without compromising on style or quality.
